What we’ve shipped lately
Revenue Recovery Engine is under active development. Here is what has shipped for the businesses using it, newest first. What customers tell us shapes what comes next.
Customers can tell us what to build next from Send feedback in their dashboard. Anyone else can reach us on the contact page. We read what you send.
Updated
October 2026
Choose what happens when a caller asks for a person
In Settings, pick how the AI receptionist handles “can I talk to someone?”: take a message for your team (hands-free), transfer during your business hours, or transfer whenever asked. Either way you get an alert when a customer needs you.
Late-night leads get a text right away
A lead that comes in after hours, or a call you miss at night, now gets its reply within seconds, any hour, and can book by text on the spot. Follow-ups and reactivation texts still wait for daytime.
Alerts are on from day one
New accounts start with owner alerts on, by text and email, only when a customer needs you. Urgent calls and callers who ask for a callback now alert you too. Change or turn them off any time in Settings.
Alerts when a customer needs you
Owner alerts by text, email, or both. By default you hear only when a customer needs a person: an emergency, a complaint, a reply to your estimate, a reschedule request, or a voicemail. You can also choose to hear about every booking and new lead.
Automatic review requests
Optional. After you mark a job complete, the customer gets a text with your review link, plus one reminder if they haven’t opened it or replied.
Estimate follow-ups
Quotes you send get a short series of friendly follow-ups. They stop the moment the customer replies or books.
Booking by text
A customer who wants service can pick an open time by text and land straight on your calendar.
New reactivation lists any time
Upload another list of past customers or old quotes from the Reactivation page whenever you need to, not only during setup.
More connections
Connect Housecall Pro, Workiz, JobNimbus, AccuLynx, GoHighLevel, Close, or Keap, and take leads straight from Google Ads lead forms.
Texting answers remembered from calls
When a caller tells the AI receptionist whether texting is OK, that answer is saved with the contact and respected from then on.
A faster dashboard
Pages in your dashboard open noticeably faster.
September 2026
The Brief for eight trades
A free weekly email of numbers and news, now for HVAC, plumbing, roofing, electrical, pest control, solar, remodeling, and windows and doors, plus a cross-trade edition.
Texts in your voice
Add a sample of how you write, and your texts follow your tone and your trade’s everyday wording.
Hear it for yourself
Call the demo line on our site to talk to the AI receptionist before you sign up.
The Buyer Guide
What Revenue Recovery Engine does, what it costs, and who it isn’t for, on one page.